Designing a Better Contact Page
A good contact page is essential for maintaining relationships with your visitors. Whether we’re talking eCommerce, magazines, personal websites, online services, users will usually seek out a contact page as their first means of communication with you. Oddly enough, many web designers neglect the humble contact page, even considering it one of the least important aspects of a website. Let’s put that right. The Importance of a Good Contact Page A contact page is often overlooked. How many times have you visited a website, wanting to get in touch to complain about a product or service, or ask a question? And how often have you struggled with a contact form? A good contact page can benefit any type of business. It can improve customer satisfaction by helping users with their problems. It can also help a business improve its products and services by providing an avenue for valuable feedback. Other channels can be limited when it comes to user feedback. Television, radio, magazines, news...